Returns & Exchanges
We want you to be completely satisfied with your Fulton umbrella, which is why we offer a 30-day return policy on all unused items in their original packaging. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Item
Securely pack your umbrella in its original protective sleeve and shipping box to ensure it arrives back to us in pristine condition.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
